Comprehensive Access in Response to Emergencies (C.A.R.E.)

During emergency cases, MedServ is the only HMO that provides a PhP 5,000 cover at the emergency room and cash assistance of PhP 500 per day for 30 days (PhP 15,000) if confined even to conditions of a regular HMO health program.

Health Express Link Program (H.E.L.P.)

MedServ is the only HMO in the industry whose customer service network is accessible via SMS : Short Messaging System (texting).

24-Hour Customer Service

In addition to the H.E.L.P., cardholders may also talk to any of our MedPals for concerns about their healthcare coverage, 24-hours a day, 7 days a week.

Second Opinion Philippines, Inc.

If a second medical opinion is needed to confirm initial findings and diagnosis, the member may avail of the services of foreign doctors and diagnostic centers thru telemedicine facilities provided by MedServ strategic partners. Second-Opinion International is the world's leading International Telemedicine Network, combines innovative high-tech communication technologies with the latest medical advancements.

Other Insurance Coverage

Coverages for accidental injuries and death are likewise available at preferential rates from local and foreign insurance companies in alliance with MedServ for the benefit of its members.

Life and Accident Insurance Coverage

MedServ is the only provider of health-related services and products that offers built-in insurance coverage. This value-added benefit provides coverage for accidental injuries and death.

Crisis Cover Benefit

If the insured MedServ member is diagnosed to be suffering from a critical illness after the first three (3) months of coverage, he or she will receive a Crisis Cover benefit of up to the amount of the life insurance cover or to the Maximum Benefit Limit (MBL) specified in his or her HMO plan.